WiSE Plus

Norwest Emergency Department

WiSE PLUS is staffed by a group of experienced emergency medical professionals who are equipped with state-of-the-art onsite diagnostic tools, including X-ray, CT, ultrasound, and pathology lab services. This enables us to provide prompt and accurate diagnosis treatment and management for your medical concerns, ensuring that you receive the care you need right away.

FEE STRUCTURE

Please note that Emergency Department fees are not covered by private health insurance, as outlined in the Private Health Insurance Act 2007. Private health insurance only applies to costs incurred after a patient is admitted to the hospital.

$430 Facility Fee

At WiSE Plus-Norwest, as with all private emergency departments, there are out-of-pocket costs associated with your treatment. The standard Emergency Department fee is $430, which must be paid on the day of your visit.

We welcome all patients, regardless of whether you have private health insurance, are covered by Workcover or Veteran’s Affairs, or are uninsured.

Additional fees may apply for radiology, pathology, and specialist doctor consultations, depending on your treatment. Some of these costs may be partially claimable through Medicare. See below for further information.

Private / Non-Medicare Patients

Insurance and Cover

Additional Fees

Clinical Labs:
Most pathology tests are bulk billed for patients with a valid Medicare card. However, some tests may not be covered, may be only partially covered, have Medicare limits or may incur charges for other reasons. In such cases, patients will need to pay an out-of-pocket
cost.

PRP:
PRP operates independently from the hospital. If you received a bill from PRP during your hospital stay, it is separate from hospital charges. Typically, Medicare and health funds cover most exams, with an associated out-of-pocket fee.

Non-medicare / Overseas Insurance

WiSE Plus Norwest offers consultations with emergency doctors at a fixed facility fee of $650.

The remaining costs that are covered by medicare are required to be paid upfront.

These costs encompass the doctors’ time, procedures, and diagnostic tests (such as radiology and pathology) conducted at the clinic. In the absence of Medicare, these expenses become out-of-pocket.

The good news is that WiSE can provide you with an invoice that you can submit to your insurance provider for reimbursement. However, it’s important to understand that WiSE cannot guarantee the percentage of the cost that your insurance will cover.

Work Cover

WiSE Plus Norwest has a set facility fee of $430 for those with Medicare, or $650 for those without.

If you’ve filed a claim with your workplace insurer and received a Claim ID number, WiSE can work directly with the insurer to cover the full treatment costs at the facility.

However, if you incur any costs before obtaining the Claim ID, you’ll need to pay out of pocket. You can then submit those expenses to your workplace insurer for reimbursement later.

DVA Cardholders

Charges for DVA card holders vary depending on the colour of the card. However, there is a fixed facility fee of $374. However, If the patient is admitted to the hospital, this fee will be covered as part of the hospital admission.